Butler’s Best

Butler’s Best is a bi-monthly 30 minute webinar where key deduction advice and best practices are shared on various deduction-related topics. The goal of Butler’s Best is to provide companies with a quick way to learn about tips and strategies that they can implement immediately and improve deduction performance. Each Butler’s Best is recorded, so you can join the “live” webinar or listen at your convenience.


September
Shrinking Shortages – Tips & Steps to Reduce Shortage Claims

youtube Do you struggle with shortage claims? If so, you are not alone. In this Butler’s Best session, I will focus on sharing some of the key vendor issues which cause or contribute to customer shortage claims as well as steps you can take to reduce claims and increase recoveries. Hear about “lessons learned” from companies who have been able to shrink shortages. .

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May
The “New” Wal-Mart Settlement Process

youtube Do you do business with Wal-Mart? If so, are you taking full advantage of your opportunities in working with their Settlement Group to reconcile your AR? Rather than dispute deductions one-at-a-time on their Dispute Portal, discover how you can resolve hundreds (or even thousands) of line items at once.

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February
FREE! – Using Core Deduction Reason Codes

Wouldn’t it be great if there was a common set of deduction reason codes? During this complimentary Butler’s Best session, get the list of Core Reason Codes, learn how you can map them to your current EDI adjustment codes, regardless of what EDI version you are using, and hear about the current activities underway to promote adoption across customers, suppliers and software providers. You will also be provided with a link to the full technical report.

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September
Creating a Deduction Dashboard

youtube Learn about strategies you can use to develop a one page actionable Deduction Dashboard for senior management during this session. Hear how to identify key components to include and see sample Dashboards.

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JUNE
Tips for Using Excel to Manage Deductions

Learn best practice highlights for managing deductions using Excel, including data elements you should be capturing, Pivot reporting views and a number of Excel features and functions which you may not be aware of that are sure to improve your productivity.

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APRIL
Are You Ready? Preparing for Customer Meetings

Understand the different types of customer meetings in order to foster positive trading relationships and learn how to plan and conduct these meetings.

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FEBRUARY
Getting the Other Person to See Your Side – Critical Negotiation Skills

Learn tips & strategies for improving communication and achieving increased success in negotiations with customers, suppliers, and even people in your own company (it also works with kids, spouses and friends!).

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OCTOBER
Automate Manual Activities – Current Cloud Technologies to Manage Deductions

During this Butler's Best session, learn some of the new and inexpensive "cloud based" technologies that companies are using to automate different deduction management processes.

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SEPTEMBER
Working Together – Keys to Effective Cross-Functional Teams

Learn how cross-functional teams can help reduce future deductions and gain skills with which to overcome the most common challenges to building effective teams.

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AUGUST
Butler’s Best – Benchmarking Your Deduction Operations

Learn how to use Attain Consulting Group’s Deduction Management Maturity Model to benchmark your deduction operation performance against “best-in-class.”

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